shipping and returns
FREE shipping is available on all orders with any spend $80 or over.
All orders under $80 will attract a flat rate shipping charge of $9.95 to help cover shipping costs.
All postage, packing and shipping materials used by Soapalicious - 100% Natural Body Nutrition are plastic-free. It is a priority of Soapalicious - 100% Natural Body Nutrition that all aspects of the business are earth-friendly. The soaps and all postage, packing and shipping materials used by Soapalicious - 100% Natural Body Nutrition are also biodegradable.
We ship to all destinations carbon neutral via Sendle.
Orders are dispatched within 2 business days and shipping times are estimated at between 2-5 business days depending on your location within Australia.
If for some reason we are unable to dispatch your order we will contact you within 48 hours to discuss or offer a refund.
We do not normally give refunds if you simply change your mind or make a wrong decision.
We will happily give a refund, exchange or credit where goods are faulty or are different to the product purchased on the website (although please note our goods vary in appearance from batch to batch because they are hand made). If you have received a faulty item or one different to that purchased on the website, please let us know within 5 days of receiving your order.
We do not accept returns on sale items.
Any items for return must be received unused and in their original packaging and condition they were received. Please return to Soapalicious - 100% Natural Body Nutrition, 6 Cooper Street, Dudley NSW 2290.
Returns are to be received by Soapalicious - 100% Natural Body Nutrition within 14 days of the returns approval.
If you have any questions, please feel free to contact us.